Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Totally Tiaras collects, uses, protects, and stores your personal information when you visit our website or make a purchase.

1. Who We Are

Totally Tiaras
Handmade tiaras created from vintage jewellery
Email: totallytiaras100@gmail.com
Instagram: @totallytiaras

We are committed to safeguarding your personal data.

2. Information We Collect

We may collect the following types of information:

Information You Provide

Name

Email address

Billing and shipping address

Payment details

Order details

Messages or enquiries submitted via email or contact forms
 

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address

Browser type and device information

Pages visited and time spent on the site

Cookies and tracking data
 

3. How We Use Your Information

We use your personal data to:

Process and fulfil your orders 

Communicate with you about your purchase or enquiry

Provide customer support

Improve our website and user experience

Send updates about events or exhibitions (only if you opt in)

Maintain legal and accounting records

We DO NOT sell your information to third parties.

4. Payment Information

Payments are processed securely through trusted third-party payment processors (e.g., PayPal, Stripe, or your website’s payment gateway).
Totally Tiaras does not store or have access to your full card details.

5. Cookies

Our website may use cookies to:

Analyse website traffic 

Improve user experience

Remember preferences

You can disable cookies anytime via your browser settings.

6. Sharing Your Information

We only share your information with third parties when necessary:

Couriers and delivery services – to deliver your order

Payment processors – to take secure payment

Website analytics – to help improve site performance

Legal or regulatory authorities – only if required by law

We do NOT share, sell, or trade your information for marketing purposes.

7. Data Storage & Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
Your data is stored securely and only for as long as necessary to fulfil orders and legal obligations.

8. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data

Ask for corrections if data is inaccurate

Request deletion of your data (unless we are legally required to keep it)

Opt out of marketing communications

Withdraw consent where applicable

To make a request, email us at totallytiaras100@gmail.com.

9. Email Marketing (Optional)

If you sign up to receive updates on wedding shows or new designs, we will use your email strictly for that purpose.
You can unsubscribe at any time.

10. External Links

Our website may include links to social media or other external sites.
We are not responsible for the privacy practices of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be posted on our website with a revised “last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:
totallytiaras100@gmail.com